Processing your order

Processing your order takes 1 business day. All shipping is done by Post NL.
Orders placed before 16.00 PM on business days, ship out the same day. Orders placed after 16.00 PM ship out the next business day. All orders are shipped on business days from Monday – Friday at 16.30 PM. After you’ve placed your order, you’ll receive a confirmation mail.
Shipping charges will be deducted at check-out.

Free worldwide Shipping

All purchases above €50 will be shipped to you free of charge.
This will be done with regular shipping.

Regular Shipping

Your order will not be traceable and you don’t have to sign for it.
Netherlands: €3.99 this takes up to 1-2 business days.
Europe: €5 this takes up to 7-10 days.
International: €6 this takes up to 7-14 days.

Registered Shipping

Your order will be traceable and you’ll have to sign for it.
Netherlands: €7.95 this takes up to 2 business days.
Europe: €11 this takes up to 7-10 days.
International: €16.00 this takes up to 7-14 days.

Do you ship to a different address than the one registered to my PayPal account?

Yes, we can ship to a different address in the Netherlands, not internationally. When checking out with PayPal be sure to confirm the address where your package should be shipped to. If there is no other address we’ll use the address registered to your PayPal account.

Is my package insured and traceable?

Yes, your package is insured & traceable and you’ll have to sign for it with Registered Shipping, but not with Regular Shipping.

How will my order be packaged?

Your order will be packaged & shipped to you in a white cardboard box that fits in your mailbox. Your jewelry box will be wrapped in a paper gift bag. Our jewelry is always gift-ready. If you order more than one piece of jewelry and would like to give this as a gift, let us know which piece(s) to wrap separately so you know which one is the gift.

Sales Tax

We honour guidelines concerning sales tax & are required by law to charge tax. All prices include sales tax of 21%.

Customs

PLEASE NOTE: IF YOU ARE ORDERING FROM A FOREIGN COUNTRY, OUTSIDE THE EUROPEAN UNION, YOU MAY BE CHARGED ADDITIONAL FEE’S BY CUSTOMS WHEN THEY ARRIVE IN YOUR COUNTRY. ALSO, YOUR ORDER MAY TAKE A COUPLE OF DAYS LONGER TO ARRIVE IF CUSTOMS GETS AHOLD OF IT.